Absolute Legal Constraints & Terms

Technology Service Sharing (13%): Zero monthly subscription fees. The platform's revenue model relies strictly on a 13% technology sharing rate from the value of successful, valid booking transactions.
Payment Gateway Cost Bearing (Stripe Connect): All payments are processed securely via Stripe Connect. The Hotel Client must bear 100% of the transaction processing costs (Local Cards: 2.9% + RM1.00; International Cards: 3.4% - 3.9% + RM1.00).
Annual SaaS Maintenance: Subject to a nominal annual system maintenance fee of RM100, officially invoiced at the end of the calendar year.
Tax Liability & Guest Invoices: The Hotel Client is absolutely required to issue official invoices, bills, and manage the collection of local tourism/service taxes directly to the end guest. AETERNA operates solely as cloud middleware and is completely exempt from local tourism tax liabilities.
Absolute Disconnection Right (Kill Switch): AETERNA holds the absolute right to terminate and disconnect the hotel's API node immediately without prior notice if fraudulent activity, integrity breaches, or foreign legal threats are detected.